Shipping Policy

Welcome to Rocksteady Music!

Shipping Information

At Rocksteady Music, we are committed to providing you with a seamless shopping experience, including fast and reliable shipping for your music instruments and accessories.

Processing Time

Orders are typically processed within 1-2 business days of receipt, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Methods and Rates

We offer two shipping options to accommodate your needs:

Free Shipping: Our standard shipping option delivers your order within 3-7 business days after processing. Shipping rates for standard shipping are calculated based on the weight and dimensions of your package.

Flat Rate Shipping: For faster delivery, we offer flat rate shipping for $25. Flat rate shipping delivers your order within 2-5 business days after processing. Expedited shipping rates are calculated at checkout based on your location and the desired delivery speed.

Shipping Restrictions

Please note that some products may have shipping restrictions due to size, weight, or other factors. Additionally, certain items may not be eligible for international shipping due to customs regulations.

Order Tracking

Once your order has shipped, you will receive a tracking number via email, allowing you to track the status of your shipment online. If you have any questions or concerns about your order, please don’t hesitate to contact us.

Shipping Address

Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Delays

While we make every effort to ensure timely delivery of your order, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions.

Contact Us

If you have any questions or concerns about our Shipping Policy, please don’t hesitate to contact us:

Thank you for choosing Rocksteady Music. We look forward to serving you and providing you with the best possible shipping experience!